Wednesday 2/8/2012 
Greenleaf Day Spa
22 South Erwin Street
Cartersville, GA 30120
Tel 678.721.4244
Tue-Fri 9am-6pm
Sat 9am-4pm
Survey Responses

 
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If you were giving advice to a friend who had never been to a day spa, what would you tell them they need to know before making a decision about where to go?:
 

 
Take time for yourself, spoil yourself -- you’re worth it ! The pros at GDS will help your relax, look better -- even energize you. I also enjoy knowing that I have established a professional working relationship with Brooke. I look forward to each visit.
Allan P.
 
Well first of all, is there anywhere else to consider BUT Greenleaf? If I had a friend in need of spa services, I'd say "Greenleaf Day Spa in Cartersville is right off Main Street, call and make an appointment now and then call me back when you leave to tell me how great it was".
Amy F.
 
They would need to make sure that the staff were trained, certified professionals and also find out the types of products being used. Experience of the staff is also helpful.
Christy M.
 
Do your homework. The best starting point, in my opinion, is to try a day spa that has been recommended by a friend or family member who has been there and can speak first hand to the spa's services/products. In the absence of a personal recommendation, check out the spa's website. If you don't have access to a computer, make an appointment to visit the spa and speak with an owner or manager. The other important thing, I believe, is to understand what you expect to get from the experience. And, once you make your decision, make certain you share your expectations with the therapist so he/she can gear the treatment to those expectations.
Dianah F.
 
Go ask to look at the spa. Do you care if therapist is male or female. Do you want it to last all day or for an hour. Are you shy or afraid to go? What do they expect to get from the day spa.
Donna C.
 
I probably would tell them what I was looking for: a place that gave me physical results, not just relaxation.
Elizabeth F.
 
I would tell anyone to know what you are paying for and do your homework and not waste your time and money where you are not greeted warmly the very first time and where you are not given the feeling that you are interrupting the people at the spa that are there for the sole purpose of assisting you. From my first visit to the Greenleaf Day Spa to the present time (over two years now) there has not been one time where I was not treated lavishly by the employees and owners alike from the time I walk in the door until the time I leave.
Howard D.
 
They would need to know the training of the technicians. Beyond the formal education of the technician, they would want to know if their technician attends conferences and workshops in order to stay on top of the most recent trends and developments in their field. They would definitely want to check the cleanliness of the facility and equipment. And finally, they need to determine if the products sold by the spa are used during the different treatments.
Jennifer C.
 
Would recommend they give Greenleaf an opportunity to serve them.
John S.
 
Be attuned to the environment; the entire purpose of going to a day spa is to relax. If there are people scurrying around to prepare for your service, then certainly, it could be a one time thing, but more than likely it is the tempo of that particular spa. If the spa does not encourage relaxation and provide a peaceful environment, then I do not return and would advise my friend to do the same.
Julie C.
 
Get a reference from someone who has been there before and ask for that specific technician. Call ahead with questions about prices, packages, and ask the receptionist for references if you don't know specific technicians. Check to see if the spa has a web site and visit it or stop by unannounced and ask your questions in person. Do you get an instant feeling of comfort.
Julie H.
 

Interview the people thoroughly. Don't be intimidated by the atmosphere...it is wonderful and peaceful when you soak it all in but the people that run the spa are what is important not how good it smells. Try to pick up a sense of a real professional....someone who dimensional all types of massages.
Karen L.

 
I think word of mouth is the best type of advice. If a client is willing to recommend your spa, they are really going out on a limb with their friend or relative. I recommend your spa because of Kelly and Mark - they are professional and keep their spa clean, organized, etc. It is in a great location. (I would visit even if it weren't in a great location.) I think it's more about the way I feel when I'm in the spa - relaxed, comfortable, it's a homey feel.
Kathy G.
 
Make sure you know why you are going so your therapist has a better idea of what type of massage therapy is needed (deep tissue, etc.). Also I prefer a place that offers a variety of services such as facials, manicure, pedicure, massage, etc.
Keri M.
 
Well, tricky one because I would first tell them they have to go to the same place I do because it's the best. But, if I had to be unbiased I would suggest that they visit the spa and take a tour. Be sure to notice the atmosphere, cleanliness. Ask questions about staff qualifications and/or licenses to practice, years in experience per specific area of service. Definitely ask anyone if they know of that spa and what they have heard or first hand experienced. And then I'll tell her "told you so" when she didn't listen to me.
Kim P.
 
I would ask them if they were comfortable with someone touching them. I would encourage them to go and enjoy the calm and healing that comes from experiencing a massage and or facial.
Leiah M.
 
Try different places until you find someone who understands you and becomes familiar with your particular needs.
Linda C.
 
Gain knowledge about the different types of massage available, every spa does not offer deep tissue or have a qualified person to perform this type of massage. Ask about credentials, payment policy, and be sure to arrive at least 15 minutes early. Keep in mind that their time is as valuable as yours and they want to create an enjoyable experience for you. Some spas do not accept checks unless local and not all credit cards are accepted. Talk to your therapist and tell them about any special needs and what you are looking to gain. I find if you do this they will be better prepared for you and you will have a greater understanding of their services and in return you will enjoy a better spa experience. Start off with a small half package or a relaxing massage, then next time try something different. There are lots of services you can get at a really good spa like Greenleaf; however, not all spas offer the same variety. I even purchase essential oils and a burner for them, not all spas offer this. If you like a particular fragrance that make you feel better and want to duplicate it at home, just ask what it is and if you can purchase it there.
Linda V.
 
If they were going to TMJ relief, I would tell them to make sure they were experienced with TMJ. I would inform them of the price and whether the massages were effective and what style or method they used.
Lisa T.
 
You can tell a lot by calling; listening to how professional they sound, are they able to accurately answer any questions you have (that sort of thing). Also, if still in doubt I'd recommend actually physically going to the spa to make the appointment. Take a look at what all the spa really offers, what type of a feeling does it let off, and is the staff friendly and professional. I guess asking questions and being curious is vital to finding the right spa for you. If anything turns you off, don't feel pressured to use that particular spa. Personally, I go by what others have said to me about their spa experiences and I also like to make a trip that won't take too long to get there so being near to where you live is important for me as well.
Lydie W.
 
My best advise to a friend is to let them know that they have to feel comfortable with the people who are going to take care of you. People who you can trust with their expertise and knowledge of skin and body care.
Lynne I.
 
It shocks me when I meet women who have never had a professional massage or facial. Just like a vehicle needs maintenance, so do people. I always tell them to visit Mark and Kelly at Greenleaf Day Spa. The service is consistently
excellent. There are other places in Cartersville to receive these services, but none with the same reputation.
Michelle W.
 
You have to go to Mark at Greenleaf, once you have had a massage by him nothing will ever compare. I know I am really giving you a BIG head Mark.
Missy W.
 
Go to someone who is well established and credentialed. Smaller atmosphere. Consider it a long term relationship to improve the quality of your life. Consider it a "team member" for your medical/emotional care.
Pam B.
 
I have already advised one of my co-workers to visit Greenleaf Day Spa. As far as advising anyone about a day spa, I would suggest they look for a place that is calming, professional, courteous and seeks to meet their customers/clients needs. Someone who taylors there services to meet their clients needs.
Patty W.
 
They need to consider the staff and their skill level and experience; they also need to consider my past experiences as a repeat customer. And, they need to know the willingness of the staff to work on problem areas. Having the staff be polite and interested in you also is a huge plus.
Rebecca U.
 
The first and most important thing about which spa to go to is word of mouth referrals. I always tell my friends when I have had a wonderful experience versus a not so wonderful experience. The other advice I would give a friend who has never been to a spa is to decide if they are more comfortable with a male or female technician. Because you have to go in relaxed, not nervous with anticipation. I try to let them know exactly what to expect and questions to ask before they make the appointment.
Rhonda H.
 
Do some research and know exactly what to expect from the service you are getting. Some people don't always know that extractions aren't pleasant. Brooke did an amazing job on my facial. I wasn't ever uncomfortable, and felt very refreshed.
Sarah B.
 
I would tell them to look for quality service from a trained professional that is certified. I would tell them about Greenleaf Day spa. I would try to tell them what to expect from a massage or facial to best of my knowledge and tell them to explain there daily life in a nutshell for the professional so they would know what to expect.
Sheila B.
 
I would advise a friend to get a reference from someone that had actually tried that spa so they could find out if that spa was the right fit for them. Just because a person works at a spa doesn't mean they are qualified to give the kind of service one may be looking for, so a reference is a good way to tell.
Sheryl F.
 
I would recommend them viewing the facilities prior to making the appointment, asking how long the staff have been employed or practicing and how long the spa has been in business.
Stephanie S.
 
What took you so long to make an appointment and Greenleaf is a great place they make you feel comfortable when you come in the door.
Tina F.
 
That the person offering the service must have credentials, be well educated, and understand the specifics of your body because everyone is different and has different needs.
Wendy M.
 
They need to go somewhere where they do not feel like a number, where the therapist is asking very direct questions regarding their needs and where they feel comfortable.
Wendy S.
 
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